Terms of service
Terms of Service
Last updated: September 19, 2026
Welcome to naytalie. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.
1. About Our Store
This website is operated by naytalie.
Throughout these Terms, the words “we,” “us,” and “our” refer to naytalie. “You” and “your” refer to the person accessing or using our website or purchasing our products.
Our store is hosted by Shopify, which provides the online commerce platform that allows us to sell our products and services to you.
2. Using Our Website
By using this website, you agree to use it only for lawful purposes and in a way that does not violate these Terms.
You agree not to:
- Use the website for any unlawful or fraudulent purpose
- Attempt to gain unauthorized access to our website, accounts, or systems
- Interfere with the operation or security of the website
- Copy, reproduce, modify, distribute, or exploit our website or content without permission
- Use automated systems or methods to access the website in a way that could interfere with its operation
We reserve the right to refuse service or restrict access to the website when reasonably necessary.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colors, pricing, and other information on our website are accurate.
However, colors and appearance may vary depending on your device or screen settings. Product images may also differ slightly from the physical product.
We reserve the right to:
- Correct errors or inaccuracies
- Update product information
- Change prices
- Modify or discontinue products
- Limit quantities available for purchase
We do not guarantee that every product or piece of information on the website will always be available or completely free of errors.
4. Orders
When you place an order, you are making an offer to purchase the products selected at the prices displayed at checkout.
We reserve the right to refuse, cancel, or limit an order for reasons including:
- Product availability
- Pricing or listing errors
- Suspected fraudulent activity
- Incorrect customer information
- Unusually large or unauthorized orders
If we cancel an order after payment has been processed, we will issue a refund for the amount paid for the cancelled order.
5. Pricing and Payment
All prices displayed on the website are in U.S. dollars, unless otherwise stated.
You agree to provide accurate and complete billing and payment information when placing an order.
We reserve the right to correct pricing errors, including after an order has been submitted. If an order is affected by a significant pricing error, we may cancel the order and issue a full refund.
Any applicable taxes, shipping charges, or other fees will be displayed during checkout where applicable.
6. Shipping and Delivery
We work with third-party fulfillment and shipping providers to process and deliver orders.
Estimated shipping and delivery times are provided for convenience and are not guaranteed unless specifically stated otherwise.
Delays may occur due to circumstances outside our control, including carrier delays, weather, holidays, customs, supply issues, or other unforeseen circumstances.
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier’s handling and delivery processes.
Please review our Refund & Return Policy for information regarding damaged, defective, incorrect, lost, or returned orders.
7. Made-to-Order Products
Some products may be made or produced specifically after an order is placed.
Because of this, certain products may not be eligible for cancellation, return, or exchange once production has begun, except where required by applicable law or where the product arrives damaged, defective, or incorrect.
Please review our Refund & Return Policy before placing an order.
8. Intellectual Property
All content on this website, including but not limited to logos, brand names, graphics, photographs, product designs, illustrations, videos, written content, text, original artwork, and website design, is owned by or licensed to us and is protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.
9. User-Submitted Content
If you submit content to us, including photographs, reviews, comments, testimonials, suggestions, or other materials, you represent that you have the right to provide that content.
By submitting content, you grant us permission to use, reproduce, display, and publish that content for purposes related to operating, promoting, and marketing our business, unless otherwise prohibited by applicable law.
We reserve the right to remove content that is unlawful, abusive, offensive, misleading, or otherwise inappropriate.
10. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, fulfillment services, social media platforms, or other services.
We are not responsible for the content, policies, availability, security, or practices of third-party websites or services.
Your use of third-party services may be subject to those providers’ own terms and policies.
11. Disclaimer
We provide our website and its content on an “as available” basis.
While we make reasonable efforts to keep our website accurate and operational, we do not guarantee that:
- The website will always be available or uninterrupted
- The website will be free from errors or technical issues
- Product information will always be completely accurate
- The website will be free from viruses or other harmful components
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
12. Limitation of Liability
To the fullest extent permitted by applicable law, we will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
Our liability will not be limited or excluded where doing so would be prohibited by applicable law.
13. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless naytalie, its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from your violation of these Terms or your misuse of our website.
14. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
15. Changes to These Terms
We may update or modify these Terms of Service from time to time.
Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
16. Governing Law
These Terms will be governed by and interpreted in accordance with the laws applicable to our business and the jurisdiction in which we operate, without regard to conflict-of-law principles, except where applicable law provides otherwise.
17. Contact Us
If you have questions about these Terms of Service, please contact us:
naytalie
Email: contactsupport@naytalie.com
Website: naytalie.com